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We are here to help you. Please see if your question has already been answered by looking at some of the FAQs (frequently asked questions) below.

If you cannot find an answer then click the contact us menu item and let us know the issue you are experiencing.

Thank you.
 

Logging in and passwords

I can't Log in? If you can't login and you receive a message stating that your username or password are incorrect firstly think if you are sure that you know what your username and password are. Your username is not usually your email address. It is a separate name you chose when you signed u...
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Security

Are my details safe? Your details are safe but you should always follow a few basic security guidelines: Please remember to choose a secure password with a combination of upper and lowercase letters and numbers. Don't tell others your password or leave it written on a Post-it note on your com...
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My Profile (editing/deleting)

How do I change my details? From time to time we move jobs or change email providers so please do let us know if you change yours. To change your email address or any other personal details: Log in Click View Profile or your photo Click Edit then Update Your Profile Go to Contact Detail...
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